Cookie Policy

Last updated: April 18, 2026

This Cookie Policy explains how LearnHub Africa uses cookies and similar tracking technologies on our platform. By using our website, you consent to the use of cookies as described in this policy.

1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.

Cookies help us understand how you use our platform, remember your preferences, and improve your overall experience on LearnHub Africa.

2 Types of Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are necessary for the platform to function properly. They enable core functionality such as security, authentication, and accessibility.

Examples:

  • Session cookies: Keep you logged in during your visit
  • Authentication tokens: Verify your identity
  • Security cookies: Protect against fraud and unauthorized access
  • Load balancing: Distribute traffic across servers

Can you disable them? No - These cookies cannot be disabled as they are essential for the platform to work.

2.2 Analytics & Performance Cookies

These cookies help us understand how visitors interact with our platform by collecting and reporting information anonymously.

Examples:

  • Google Analytics: Track page views, session duration, bounce rate
  • Hotjar: Understand user behavior through heatmaps
  • Performance monitoring: Measure page load times and errors
  • A/B testing: Test different versions of pages

Can you disable them? Yes - You can opt-out through cookie settings or browser preferences.

2.3 Functionality Cookies

These cookies allow the platform to remember choices you make and provide enhanced, personalized features.

Examples:

  • Language preferences: Remember your selected language
  • Theme settings: Dark mode or light mode preference
  • Video player settings: Volume, playback speed, quality
  • Course progress: Remember where you left off
  • Recently viewed: Track courses you've browsed

Can you disable them? Yes - But some features may not work properly without them.

2.4 Targeting & Advertising Cookies

These cookies track your browsing habits to deliver relevant advertisements and measure campaign effectiveness.

Examples:

  • Facebook Pixel: Track conversions from social media ads
  • Google Ads: Show relevant course recommendations
  • Retargeting: Show ads for courses you viewed
  • Affiliate tracking: Credit referrals appropriately

Can you disable them? Yes - You can opt-out through cookie settings or ad preferences.

2.5 Social Media Cookies

These cookies are set by social media platforms when you share content or interact with social features.

Examples:

  • Social login: Sign in with Google, Facebook, or GitHub
  • Share buttons: Share courses on social media
  • Embedded content: YouTube videos, Twitter feeds

Can you disable them? Yes - But social features won't work without them.

3 Cookie Duration

Session Cookies

Temporary cookies that expire when you close your browser. Used for authentication and navigation.

Persistent Cookies

Remain on your device for a set period (up to 2 years). Used for preferences and analytics.

4 How to Manage Cookies

You have several options to manage or disable cookies:

Option 1: Cookie Preference Center (Recommended)

Use our cookie preference center to customize your cookie settings:

Option 2: Browser Settings

You can control cookies through your browser settings:

Google Chrome Firefox Safari Microsoft Edge

Important: Disabling cookies may affect your ability to use certain features of our platform. Some functions may not work properly without cookies.

5 Third-Party Cookies

We use services from trusted third parties that may set cookies on your device:

Service Purpose Privacy Policy
Google Analytics Website analytics View Policy
Facebook Pixel Advertising & analytics View Policy
Stripe Payment processing View Policy
YouTube Video hosting View Policy

6 Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. We will notify you of significant changes by posting a notice on our platform or sending you an email.

Your continued use of our platform after changes are made constitutes acceptance of the updated Cookie Policy.

7 Contact Us

If you have questions about our use of cookies, please contact us:

Email: privacy@learnhubafrica.ezems.co.ke

Phone: +254 101086123

Address: Kilifi, Kenya

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